All on-site Service Call requests require a Purchase Order (preferred) or Credit Card and an authorized signature prior to dispatch of a Matthews Service Engineer. Please complete the form below and submit to Matthews. Upon receipt, you will be contacted by Matthews Service to arrange the visit. Please refer to Service Rates document for additional details.
The signature below and purchase order permits Matthews Marking Systems to collect all costs associated with the service, including any parts consumed in the service.
If this is an emergency please call 1.800.775.7775 for immediate assistance.
After 5pm? Please call 412.365.8234
Credit Card customers, please call Customer Service at 1.800.775.7775